Returns Policy

Returns

We're good folk here in Cherish, so we want to keep this as fair and simple as possible.

If, however, for any reason you are unhappy with your purchase, we promise to refund you (less delivery charge) once the item is returned in a saleable condition, with all tags attached, within seven working days of receipt by you. We also offer an exchange within 14 working days. Delivery charge will need to be paid for replacement item if exchanging.

To return an item:

Please send your parcel back to : Cherish, Main Street, Charleville, Cork and enclose your receipt and contact details.

We recommend using a delivery or postal service which allows you to register and insure your item as we cannot guarantee return of said item. 

The goods are your responsibilty until we receive them.

Sale Items:

Sale stock is non-refundable. We will, however, happily offer an exchange within 7 working days. Please return with receipt and your contact details.

 

Refunds

Refunds will only be credited to the original card that is used for payment. We will issue refund within 2 days of receiving the return. Please allow up to fourteen days for your refund to be processed by the bank. We will not refund delivery or postage costs unless the item being returned is faulty or is being returned due to an error on our part.

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